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    Email Script

    This could be an example of an email script:

    question20mark  “Hi Carey, I am just enquiring on the property that you have advertised on your website in Albany Road. I am wondering what the price is and also how long the property has been on the market”

     Response:  “Hi John, thank you for your enquiry on the property in Albany Road.  The price is by negotiation and the owners have indicated that they are willing to meet the market and are considering all offers.   What price range are you looking in?  The property has been on the market for 3 weeks and there is an open home this Saturday between 12:00 and 1:00pm.  Our agency is one of the largest in the Auckland Western Suburbs and we have new properties coming on every day.  We are expecting to list a similar style of property late this week, would you like me to give you a call when that property becomes available?  I can also show you the property in Albany Road you enquired about at any time that is convenient to you.  I will put you on our email database and if you could send me your phone details I can ensure that you are kept up to date with new listings as they come in.  Kind regards.”

    Another example:

    “I have had a look through your website and I see that you have rooms available for Easter weekend.  Can you tell me how much they are?”

    Response:  “Thank you for your enquiry for Easter weekend.  We have a limited number of rooms available at good rates.  The nightly charge for a standard room is $135, however if you wish to book more than one night we can do a special over the phone rate for you.  We believe we have one of the best locations on the Gold Coast and will ensure that your stay is enjoyable.  Can you please send back your phone contact so I can give you a call and let you know the special rate.”

    Answer the question – sell the market (benefit of you or your business) and then a call to action – ask for a contact or an appointment.

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